Panasonic MSMA AC Servo Motor & Sumitomo Cyclo Drive CNVXMS 200V 3-Ph Matsushita

Final Sale – No Returns

• Products listed as "No Returns" are sold as-is, with no guarantee of functional status.
• These products may or may not have additional defects not described.
• Returns for “as-is” products are only considered if the reason is seller error (e.g., wrong product sent, inauthenticity).

Return Authorization

• If a return is requested due to seller error, Dougdeals reserves the right to accept or deny the return.
• Unauthorized returns of “as-is” products will be made available for return to the buyer at the buyer’s expense.
• If a return is accepted:
  • The return must include an assigned RMA (Return Merchandise Authorization) number.
  • The item must be received within 21 days of return authorization.
• Returns received after the 21-day return window will only be returned to the buyer at the buyer’s expense.

Return Requests

• Seller Error: Examples include wrong product sent or inauthenticity.
  • Dougdeals may deduct original and return shipping costs from the refund for items found to be accurately described.
  • Additional deductions may be applied to cover labor costs for processing returns.
• Buyer Error: Examples include wrong part ordered, compatibility issues, no longer needed, or found a better price.
  • No returns are accepted for buyer error.

Exclusions and Limitations

• Replacement or substitute items may be sent instead of a refund at Dougdeals’ discretion.
• Returned items must be in the same condition as when sent and include all components.
• Dougdeals reserves the right to deduct costs from refunds for items altered or damaged during shipping.

Shipping and Responsibility

• Original shipping costs are non-refundable for orders shipped internationally or to U.S. territories, Alaska, or Hawaii.
• Buyers are responsible for:
  • International and expedited shipping costs, import fees, calibration fees, and testing fees.
  • Any loss or damage during transit for shipments arranged by the buyer.
• Damage occurring during transit via Dougdeals-arranged third-party services or Dougdeals employee delivery must be noted in writing on the delivery receipt at the time of delivery.
• Failure to note damage voids Dougdeals’ ability to assist with damage claims, and the buyer must seek restitution from the shipping service.
• Customs, duties, taxes, brokerage fees, and all import-related costs for international shipments are the buyer's responsibility.

Contact Us

Headquarters:
CDN Systems | DougDeals
12510 Trails End Rd.
Leander, TX 78641

Contact via phone:
Toll free: 877-328-9236
Main office: 512-933-0081
Local Craigslist: 512-913-6048
Local eBay: 512-999-3894
Fax: 512-873-0745

Contact online:
Sales inquiries: sales@dougdeals.com
Craigslist and local sales: local@dougdeals.com
Customer support: support@dougdeals.com